Returns & Exchanges

Napapijri offers a hassle-free return policy allowing you to return any unworn items within 30 days of delivery for a full refund. We strive to make the process as seamless as possible to ensure your complete satisfaction with your outdoor apparel.

1

Initiate Return

Visit our online return portal and enter your order number and email address to select the items you wish to send back.

2

Pack Your Items

Place the items in their original packaging with all tags attached, ensuring the parcel is securely sealed for transit.

3

Attach Shipping Label

Download and print the pre-paid return label from the portal and affix it clearly to the outside of your package.

4

Drop Off and Refund

Hand over your parcel at any authorized drop-off point; once received and inspected at our warehouse, your refund will be processed within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing